UserExprericnce

Search

User Guide

Learn how to design your own processes, while discovering all the available BPM elements in ProcessMaker. Let's get started!

Version:

Please rate how useful you found this document:

Select ratingGive 3.3 - Cases 1/5Give 3.3 - Cases 2/5Give 3.3 - Cases 3/5Give 3.3 - Cases 4/5Give 3.3 - Cases 5/5

Give 3.3 - Cases 1/5

Give 3.3 - Cases 2/5

Give 3.3 - Cases 3/5

Give 3.3 - Cases 4/5

Give 3.3 - Cases 5/5

Average: 5 (2 votes)

Overview

This documentation explains how end users can execute and manage their cases, as well as the options for users when running a case. In ProcessMaker, a case is an instance of a process. In other words, a process represents the map of work to be done, and a case is a new instance that follows this map. A running case passes through several activities (tasks or sub-processes) in the process. For example, in an insurance process for a hospital, each insurance claim for the treatment of a patient is represented by a single case.

Each case in ProcessMaker has a unique ID - a 32 digit hexadecimal number to uniquely identify the process - and a case number, which counts cases starting from 1.

Note: To avoid overwriting issues, a new feature is available to forbid opening multiple browser instances of Processmaker. For more information go to: Configuration File env.ini: session_block.

Please rate how useful you found this document:

Select ratingGive User Guide 1/5Give User Guide 2/5Give User Guide 3/5Give User Guide 4/5Give User Guide 5/5

Give User Guide 1/5

Give User Guide 2/5

Give User Guide 3/5

Give User Guide 4/5

Give User Guide 5/5

No votes yet

Download Our App

Automate your Workflow with Business Process Management

Software licensed under the GNU Affero General Public License version 3

Contact us: community@processmaker.com

Privacy Statement

© Copyright 2000-2018 ProcessMaker Inc. All rights reserved.